Retreat Terms and Conditions

Welcome to Get Going with Nadia!

Get Going with Nadia is operated by Nadia Ismail (sole trader).

References to ‘we’, ‘us’, and ‘our’ refer to Nadia Ismail trading as Get Going with Nadia.

These Terms and Conditions apply to all retreats organised by Nadia Ismail trading as Get Going With Nadia. By booking a retreat you agree to the following.

What is included

Your retreat package may include a combination of:

- Accommodation
- Meals that are listed in the retreat information
- Group activities
- Coaching sessions
- Scheduled excursions
- Local transport for itinerary activities
- Airport transfers if stated

What is not included

You are responsible for the following:

- Flights
- Personal travel insurance
- Visas
- Additional meals and drinks
- Optional treatments or activities
- Personal spending
- Anything not clearly listed as included

Flights are never included in any retreat.

Flights must always be booked independently by the participant.

Nadia Ismail trading as Get Going With Nadia will not refund, reimburse or contribute to any flight costs for any reason including organiser cancellation or changes to the retreat schedule.

Payment terms

- All payments are non refundable.
- A deposit may be required to secure your place.
- Any remaining balance must be paid by the deadline stated in your booking confirmation.
- If payment is late your place may be cancelled without refund.

Cancellation policy

If you cancel:

- All payments are non refundable for any reason.
- You may transfer your place to another person with approval from the organiser. An administration fee may apply.
- You may make an insurance claim if your travel insurance policy covers your circumstances.

If the organiser cancels:

If the retreat is cancelled by Nadia Ismail trading as Get Going With Nadia you will receive a refund of the retreat package payments you have made.

This refund will never include flights or travel related expenses.

You must use your personal travel insurance to recover these costs.

Travel insurance requirement

All guests must purchase comprehensive personal travel insurance before booking any flights.

Your policy must cover retreat cancellation, medical treatment, travel delays, lost luggage, and all activities included in the retreat.

Travel insurance must be purchased no later than four weeks before travelling.

We recommend purchasing it shortly after booking your place to ensure you have protection for any unexpected cancellations or changes that may occur before your travel dates.

It is the responsibility of each participant to make sure their insurance is suitable for their needs.

The organiser cannot check or verify any insurance policy and accepts no responsibility for losses caused by a participant purchasing insurance late or choosing inadequate cover.

Your responsibilities

You agree to:

- Book your own flights
- Purchase personal comprehensive travel insurance
- Follow all safety instructions
- Respect local laws and customs
- Disclose relevant medical conditions
- Manage your own medication and health needs
- Take responsibility for your own belongings
- Behave respectfully towards other guests and staff

Activities and assumption of risk

Retreat activities may include:

- Gentle yoga or stretching
- Meditation
- Beach walks
- Pool use
- Walking or hiking
- Cultural excursions
- Coaching sessions
- Chakra healing or energy based practices

You understand that participation in all activities is voluntary and involves an element of risk. You accept full responsibility for your own safety.

Health and medical

You confirm you are physically able to take part in retreat activities unless agreed otherwise.

You are responsible for your own health needs and medication during the retreat.

Please notify the organiser of any relevant conditions.

Behaviour

Guests must behave respectfully at all times.

The organiser reserves the right to remove a guest from the retreat without refund if behaviour is unsafe disruptive or inappropriate.

Room sharing

If you select a shared room you understand that room allocation is based on compatibility.

Room changes cannot be guaranteed.

Itinerary changes

The organiser may make reasonable adjustments to the schedule due to weather local conditions or provider availability.

These changes will not result in refunds.

Legal compliance

The organiser will comply with the requirements of the Package Travel and Linked Travel Arrangements Regulations where applicable.

Liability

Nadia Ismail trading as Get Going With Nadia is not responsible for

- Personal injury where reasonable care has been taken
- Loss of enjoyment
- Lost or stolen items
- Delays or changes caused by local conditions
- Additional costs or losses caused by delays changes or circumstances outside the organiser’s control

Nothing in these Terms removes your statutory rights or excludes liability where it cannot be excluded by law.

Contact

For any questions or concerns, please contact:

📧 [email protected]
🌐 www.getgoingwithnadia.com

Business Address:

44 Stephenson Mews
Stevenage
SG2 8UW
United Kingdom